Support Coach

Are you ready to make a meaningful impact and support individuals on their journey to recovery and independence?

ABOUT THE SUPPORT COACH ROLE

We are seeking a dedicated and compassionate Support Coach to join our team and play a vital role in supporting individuals with complex needs to rebuild their lives and reintegrate into society. Our service provides accommodation and support for up to 11 residents who are homeless or rough sleepers, many of whom face challenges such as substance misuse and mental health issues. Residents typically stay with us for around two years, during which we support them to improve their quality of life, access treatment programs, and secure stable housing. This is an opportunity to make a real difference in the lives of vulnerable individuals, including those experiencing homelessness, rough sleeping, and challenges such as substance misuse and mental health issues.

Shift Pattern: 37.5 hours per week, Monday to Friday. 09:00-05:00. Flexible working - Some evenings may be required, no work from home.

Salary: £23,800

Location: Kent / Medway Area

What are we looking for from a Support Coach?

• Experience working with individuals with complex needs, such as homelessness, substance misuse, or mental health challenges.
• Excellent interpersonal and communication skills, both written and verbal.
• Supporting residents with daily living skills, including personal care, cleaning, shopping, and maintaining a safe and welcoming home environment.
• Assisting residents in accessing housing benefits, drug and alcohol programs, and other support services to aid their reintegration into society.
• Developing and implementing individual support plans, risk assessments, and reviews in collaboration with residents and professionals.
• Ensuring health and safety procedures are followed and maintaining high standards of property management.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group .

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay,